Hopefully we've covered it...

Do you ship worldwide?

Yes! I ship to the UK, EU, Guernsey, Jersey, USA and Canada.

Will I have any tax issues?

UK customers should have no tax issues.

EU, USA, CAN, Guernsey and Jersey customers may have to pay customs taxes and duties on imports of any shipments.

What about the quality of the prints?

All fine art prints on premium museum grade enhanced matte art paper and Hahnemuhle German Etching Paper use the 'Giclee' printing method, which in french means "sprayed ink". It is a sophisticated inkjet printmaking process, which produces the finest quality reproductions. A high resolution of detail is retained in the process. Giclee prints retain their quality for a minimum of 100 years in optimal conditions and don't fade!

Canvas prints are a finely textured artist-grade cotton. They use a fine art printing method, reproducing image details of outstanding clarity.

What about artwork rights?

This is a good question! As the original creator of the artwork, the rights would be mine. Whether an original, a limited edition or a print of any kind - the rights to the artwork will always be mine.

Copying any artwork is not cool! All artists are sad when this happens :(

If any of my art pops up online or in a magazine or newspaper, it's always a good idea to credit the artist!

What are your eco credentials?

I try and use as many eco friendly products as possible when creating my art, printing it and packaging it up before shipping.

The amazing inks used for the Giclee process are all water based. All fine art paper used is sustainably sourced, as is the wood (European knotless pine) for framing.

Most of the packaging I use is recyclable, even the bubble wrap!

What is Klarna?

Klarna is a great service you can benefit from by spreading the cost of your purchase with a choice of financing options. It's quick, easy and safe for your peace of mind.

Does any paperwork come with your original artworks?

Yes...although nothing boring! Whether you decide on an original artwork or a limited edition, a certificate of authenticity will be accompanying it as well.

What if I'm unsure about the artwork working in my space?

Not a problem! Before you order anything, why not send me an image of the wall space that you're thinking of hanging your artwork, and I can create a mockup for you to get a better feeling for it?

Send me an image here.

How do I become a VIP?

You want to join the tribe? Then hop over to my subscribe page and enter your name and email - that easy!

VIPs get first access to new collection releases, information about exhibitions and events, exclusive promos and secret sales, little nuggets of positivity and of course, a mystery welcome discount on a print order!

Is it safe to shop with you?

Of course! We want to make sure you feel safe and confident when shopping at helensimmondsart. Your personal information is kept private and never passed on to any third party companies. We use the Shopify payment system, which adheres to strict electronic and physical measures in order to protect your devices and debit/credit cards from unauthorised access.

helensimmondsart uses SSL (secure sockets layer) technology, which basically means all sensitive information is encrypted on the website and can't be accessed from outside.

Where are you based?

I live in Hampshire quite near the south coast, UK. When working on my art business I am at home in my little studio AKA half of my kitchen!

What if I have a query about something?

No problem! If you have any questions or concerns, please don't hesitate to contact me and I'll get back to you asap. I am here to help. Email me here!

Featured collection

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